Practice Information

Practice Information 2018-05-15T19:42:44+00:00

Market Street Medical Practice is open Monday to Friday by appointment only, with emergency appointments available on the day.

Hours:
Monday to Friday
7.30am – 4.45pm (later appointments available by arrangement)
Closed weekends and public holidays

Contact Us:
Please call the practice directly on (07) 3229 9209 for urgent concerns

Online Booking Available

Our convenient CBD location in the heart of the business district makes us accessible to working professionals and their families, as well as travellers, visitors and residents around the area and from surrounding suburbs. Situated close to Eagle Street Pier, we are ideally positioned and easily accessible whether you are driving, walking or catching public transport.

Street Address:
Level 1, 10 Market Street, Brisbane CBD, 4000
(opposite Eagle St Pier, Waterfront Place and the Polo Club)
Entrance is on Market Street with lift access to level 1

Public Transport:
Close to Central Station and ferry stops at Eagle St Pier and Riverside Centre

Discount parking is available at Wilsons Parking 10 Eagle Street – Entrance via Market Street , at a rate of $23 for up to two hours. Please see our reception staff to purchase a parking voucher.

**Please note this discounted parking is only available at Wilsons Parking 10 Eagle Street location and subject to space / availability.

Limited metered street parking on Market Street, Mary Street and Charlotte Street.

Parking stations at:

  • AMP Place, Market St
  • GIO Building, Mary St
  • Eagle St Pier
  • Comalco Place and GHD building, Charlotte St
  • Macarthur Central
  • Kings Main
The practice offers a private billing system, with Medicare rebates applying to most services. Practice fees are based on the lenght and complexity of the consultation.

For a list of current feed, please ask our reception staff.

We ask that ALL accounts are paid at the time of consultation. We accept cash, credit card (except American Express) and EFTPOS payments.

Consultation costs for WorkCover and Commcare patients are not reimbursed by Medicare. Invoices are to be paid at time of consultation and can be submitted to your employer, WorkCover or Commcare for reimbursement. Once a claim number has been issued, we can invoice WorkCover or Commcare directly.

Insurance or solicitor reports and medicals for the purpose of insurance, wok or travel cannot be claimed through Medicare.

Patients may leave messages with reception staff and doctors will endeavour to return these calls as soon as possible. Please note, this may not be until the end of the day or the next day. Please let staff know if it is an urgent query. If you need your matter attended to as soon as possible an appointment needs to be made with a doctor.

Medical requests and bookings cannot be made over email. Please call or fax our office, or book an appointment online.

Pathology specimens can either be collected in our practice, or you may be referred to the onsite QML. Pathology collection centre (open Monday to Friday, 7.30am – 2.30pm) or to the nearest one of your choosing. Likewise, if you require X-rays or other imaging, you will be referred to one of the local CBD radiology groups, or to the nearest one of your choosing.

According to our practice policy, results cannot be given out over the phone, but instead will be discussed at a follow-up consultation. Our reception staff are unable to access your results or medical information.

Cervical Screening Test (CST) results are sent out in the mail and should be received within 14 days of collection. Please call us if you have not received your results by this time.

All new patients, medical concerns or requests for new medications require a consultation. Referrals or repeat prescriptions for past medication may be considered without consultation if you have attend the practice in preceding three weeks and at the doctor’s discretion, however a fee will apply.

Request for referrals or repeat prescriptions will take a minimum of 48 hours, please book a consultation if your request needs to be attended to as soon as possible.

A reminder system is in place for cervical screening tests and important follow-up tests and reviews. It is our policy to automatically enrol patients in this system, unless otherwise requested.

When you make your booking, please let reception staff know you have received a recall phone call, letter or SMS.

If you have feedback in relation to your medical treatment or our service, please discuss this with one of our doctors or our practice manager, so we can investigate and address the matter appropriately.

For medical emergencies, such as chest pain, severe asthma attack and stroke, ring 000.
For serious medical conditions, such as concussion and severe abdominal pains, visit your nearest casualty department.

In the inner suburbs this will include:

Public

Royal Brisbane Hospital (Herston), The Prince Charles Hospital (Chermside), Mater Hospital (South Brisbane), South Brisbane or Princess Alexandra Hospital (Woolloongabba).

Private

Wesley Hospital (Auchenflower), St Andrew’s War Memorial Hospital (Spring Hill), Holy Spirit Northside, Chermside Day Hospital, Mater Private Hospital (South Brisbane), Greenslopes Private Hospital (Greenslopes).

Children can go to the casualty department at your closest hospital. Lady Cilento Children’s Hospital in South Brisbane is Brisbane’s only dedicated children’s emergency.

Medical Conditions best treated by GP’s – you can go to your local 7 day or 24 hr medical centre.

For medical conditions best treated by a GP, head to your local 24-hour medical centre.